Payment Policy
Welcome to Fotice. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and payment security.
Accepted Payment Methods
We accept secure payments through trusted payment providers. Available payment methods may include:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
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PayPal (where available)
The payment options displayed at checkout may vary depending on your location.
Payment Processing
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All payments must be completed before an order is processed and shipped.
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Once your payment has been successfully authorized, you will receive an order confirmation email.
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If your payment cannot be authorized, your order will not be completed.
Currency
All prices displayed on our website are shown in the currency selected on the website or at checkout.
If your bank uses a different currency, exchange rates or foreign transaction fees may apply.
Payment Security
Your security is important to us.
All payment transactions are processed through secure, encrypted third-party payment gateways that comply with industry security standards.
Fotice does not store your full credit or debit card information on our servers.
Billing Information
Please ensure that your billing information matches the information registered with your payment provider.
Incorrect billing information may result in payment delays or declined transactions.
Order Verification
To protect our customers from fraud, we may request additional verification before processing certain orders.
If verification is required, our customer support team will contact you using the email address provided during checkout.
Taxes
Applicable taxes will be calculated and displayed during checkout based on your shipping destination and local regulations.
Failed or Declined Payments
A payment may fail for several reasons, including:
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Insufficient funds
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Incorrect card details
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Bank authorization issues
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Security verification failure
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Payment provider restrictions
If your payment fails, please verify your information or contact your bank before trying again.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, refunds typically appear within 5–10 business days after approval.
For more information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding payments, please contact us:
Fotice
Address:
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
Phone:
+44 7868 198438
Email:
support@fotice.store
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (MST)